These terms explain how you may use the 1Sun Energy website. Please read them before using the website or requesting a quote.
1. About 1Sun
1Sun Energy is a technology business helping households connect and optimise home energy systems. We are not an energy supplier. Energy supply is provided by licensed partners. You can contact us at hello@1sun.energy or through our contact page.
2. Scope of these terms
These terms apply to this public website. Installation, equipment, subscriptions, energy supply, finance and participation in energy services may have separate agreements. We or the relevant provider will give you the applicable terms before you commit. These website terms do not replace an existing service agreement.
3. Using our website
Please use the website lawfully and provide accurate information when making an enquiry or requesting a quote. Do not attempt to gain unauthorised access, introduce harmful software, interfere with the website or misuse another person’s information.
4. Quotes, savings and earnings
Information on this website is general information. Illustrations of costs, savings, generation and earnings are estimates, not guarantees. Results depend on factors including your property, equipment, energy use, tariffs, market conditions and eligibility.
Requesting a quote does not by itself create a contract to buy a product or service. Any final offer will explain its price, assumptions, eligibility requirements and applicable terms before you decide whether to proceed.
5. Website content and ownership
Our website content, branding and designs belong to 1Sun or their respective owners. You may view, download and print content for your own personal use. Please ask for permission before reproducing or using our content commercially, and retain any ownership notices.
6. Availability and third-party services
We aim to keep the website accurate and available, but it may be interrupted for maintenance or technical reasons. If you notice an error, please tell us. Links to external websites are provided for convenience; those providers are responsible for their own content, services and terms.
7. Privacy and energy-data consent
Our Privacy Policy explains how we handle personal information. Access to smart-meter data requires the separate authorisation described in the relevant consent journey. Visiting this website does not authorise access to your smart-meter data.
8. Your rights and our responsibility
Nothing in these terms limits your statutory consumer rights or excludes responsibility for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other responsibility that cannot lawfully be excluded. Any responsibility relating to a purchased product or service will also be addressed in its applicable agreement, subject to your legal rights.
9. Changes to these terms
We may update these website terms as the website or our services change. The date above shows the latest update. Changes to these website terms do not retrospectively change an agreement you have already entered into.
10. Questions or concerns
Please email hello@1sun.energy if you have a question or complaint about the website or these terms. We will work with you to address your concern. Nothing in these terms prevents you from exercising your legal rights or bringing a claim in a court available to you under applicable law.